Altramoda Loyalty Program

Altramoda is more than a brand ; it is a rallying cry for a world where beauty, sustainability and ethics form the foundation not only of fashion, but of how we choose to live our lives.
Together, we don't just imagine a better world; we dress it .

Sign up now on the Altramoda website to start your journey towards a more sustainable world and get exclusive benefits and discounts .

EARN POINTS

Complete goals, earn points and change the world with us.
REDEEM REWARDS

Convert your points into discounts, coupons or free products.
BECOME A VIP

Free returns, 4.5% cashback and a lower free shipping threshold.

Join the Altramoda revolution, invite a friend

Expand the Altramoda family: by inviting whoever you want to participate in our sustainable revolution you can benefit from several advantages.

- For those who receive the invitation, a 10% discount coupon on the first order
- For those who send it, 2500 loyalty points . And you can send as many friends as you want!

SPREAD THE REVOLUTION

Frequently Asked Questions

How to join the loyalty program?

All you have to do is register on the site. With your first purchase or subscription to the newsletter you will start earning your first points!

How do I redeem a reward?

once you have logged into your profile, by clicking on the icon at the bottom left of your screen you can access your points area. By clicking on "redeem" you can redeem the reward you prefer. Remember to activate it in the adjacent "Coupon" section before making the payment and completing the order!

How to become a VIP customer?

You can become a Premium customer when you reach the threshold of 100,000 points. There is no rush: we are waiting for you!

I already had a points balance, can I recover it?

Of course! We have recovered the points balance of each user and associated it with their email. By registering to the new shop even with the email used in the old version of Altramoda, your points will be automatically synchronized. For any other problem please contact us in chat.

I can't log in

If you already had an account and can no longer log in, try to do the password change procedure. Sometimes at the end of the procedure an error message may appear. Do not pay attention to it, the password reset email is sent and the password is changed correctly. If you do not find it, try checking your spam. For any further questions or if the problem persists we are available in chat.